NEI has excellent Quality manuals and procedures in place and follows them closely. This ensures high process standards and ultimately resulting in excellent product quality. Quality circle meetings are conducted on a regular basis ensuring feedback on quality percolates to all levels of the organization. Customer feedbacks are obtained at regular intervals and passed on directly to top management to ensure sensitivity and awareness is maintained.
NEI has a clearly defined Quality Policy which is committed to
- Designing, manufacturing & marketing high quality, reliable and safe custom built products in the domain of LV & MV Switchgear
- Complying with relevant National & International Standards
- Complying with Customer’s specifications and requirements
- Ensuring adherence to Quality Systems as per ISO 9001:2008 Standards
- Striving for Continual Improvement in the whole organization by setting quality objectives and reviewing them periodically
- Evolving a process-oriented approach in all its activities
- Motivating its employees to be customer-focused
- Upgrading the skills & competencies of its employees by providing appropriate training and opportunities
- Upholding cultural, moral & ethical values of Oman in the organization in all spheres of activity
Certificates of Accreditation
NEI is one of the few leading manufacturer to have obtained ISO9001:2015 for the complete product chain starting from design up to customer satisfaction without any deviation/exclusion from standard. The certificate has been awarded by INTEGRATED QUALITY CERTIFICATION PRIVATE LIMITED for both low voltage and medium voltage switchgear.
All panels manufactured by NEI are type tested as per latest international standards. The panels are further tested for enhanced safety like internal arc test.